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Wai Ora Lakeside Spa Resort Rotorua, Rotorua

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From93US$ /night
Check-in
20Apr2025Select date
Check-out
21Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Resort

77 Robinson Avenue, Holden'S Bay, Rotorua, New Zealand, 3042

Wai Ora Lakeside Spa Resort features a 4-star accommodation experience complemented by a comprehensive spa, award-winning dining, and access to scenic lakeside amenities. The resort encompasses various facilities, including an outdoor swimming pool, a well-equipped conference venue, and a unique spa experience focused on wellness using traditional Maori practices.

Rooms & Amenities

Rooms at Wai Ora Lakeside Spa Resort include Deluxe Studio rooms that offer king or twin share accommodation, kitchenette, and direct access to the swimming pool area. The luxurious Lake-view Superior Suites feature private balconies with partial lake views, spacious living areas, and double Jacuzzi baths.

Dining Options

Dining is available at the Mokoia Restaurant, which specializes in Pacific Rim cuisine that utilizes indigenous herbs and spices, and offers a unique grill theme. Guests can enjoy a candlelit dining experience on their balcony or savor breakfast in a tranquil setting.

Leisure & Business

The Wai Ora Spa Water Experience comprises hot spa pools, a solar-heated pool, and a kawakawa-infused steam room, allowing guests to unwind effectively. The resort also hosts an English-styled Manary Bar and offers comprehensive conference facilities, making it suitable for business meetings.

Location & Transportation

Wai Ora Lakeside Spa Resort is positioned 3 miles from Rotorua Regional Airport, offering convenient access to local attractions. Nearby sites include the Redwoods and Whakarewarewa Forest and Motion Entertainment Rotorua, while public transport options are within walking distance.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Room
Max:
2 persons
25 m² 
Bed options:
1 King Size Bed
Garden view
Shower
Heating
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Superior Suite
Max:
2 persons
49 m² 
Bed options:
1 King Size Bed
Garden view
Shower
Heating
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Suite
Max:
3 persons
49 m² 
Bed options:
1 King Size Bed
Lake view
Shower
Heating
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Price and Room Availability Calendar

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Getting around

Explore available ways to reach your dream destination

City Center
Rotorua 3.2 mi
Airports
Rotorua Regional (ROT) 1.7 mi
Tauranga (TRG) 42.1 mi
Bus
Bus stop 4.1 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Free parking
  • Safe deposit box
  • VIP check-in/ -out
  • Concierge desk
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Security
  • Baggage storage
  • Elevator
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Guest Parking

  • Electric kettle
  • Cookware/ Kitchen utensils

Services

  • Shuttle service
  • Room service
  • Housekeeping
  • Laundry
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Picnic area/ Tables

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Children's menu
  • Children's pool

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Sun terrace
  • Garden area
  • Spa & wellness center
  • Sauna
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Massage
  • Open-air bath

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Soundproofed rooms
  • Sitting area
  • Patio
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV

Room decor

  • Carpeted floor
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Location

77 Robinson Avenue, Holden'S Bay, Rotorua, New Zealand, 3042
Map view
street view
77 Robinson Avenue, Holden'S Bay, Rotorua, New Zealand, 3042
Nearby
Robinson Ave
Te Amorangi Museum
800 ft
43 Robinson Ave
Rotorua Settlers and Steam Museum
800 ft
Restaurants
Mokoia Restaurant
100 ft
77 Robinson Avenue Wai Ora Lakeside Spa Resort

Reviews and Ratings

Feedback from previous guests about their experience
54%
liked the resort and would come back again
5.4/10
Guest rating
Rooms
5.8
Location
8.3
Service
5.0
Dining
5.3
Guest reviews
5.4/10
based on 5 reviews
7.1
7.1/10 based on 3539 reviews
Samuel
United Kingdom, March  2025
5.0/10

My stay at the resort was quite disappointing. While the spa treatment was lovely, the overall cleanliness and service left much to be desired. The empty pools and inadequate dining options really impacted our experience, especially with a toddler. I had hoped for a relaxing getaway, but constant maintenance issues detracted from that.

Rooms
5.0
The room was not properly cleaned; I found dust and dead insects. It definitely felt neglected.
Service
5.0
The service was lacking, with poor communication and unresponsive staff when issues arose.
Location
Dining
5.0
Breakfast was average at best, and the restaurant was not open as advertised. It impacted our entire dining experience.
Facilities
5.0
The pools were closed for maintenance, which was disappointing, especially since we were looking forward to them.
Colin
United Kingdom, January  2025
5.6/10

I had mixed feelings about my stay at this resort. While there were some positives like the comfortable bed and the plentiful amenities, I found the overall experience less than ideal. The location is lovely by the lake, but the service and dining could use significant improvements. The value for money doesn't quite match the expectations set by the hotel's presentation.

Rooms
5.0
The room was decent and had most essentials, but it lacked warmth, and I found it rather cold during my stay.
Service
5.0
I found the service lacking; I often had to ask for basic items, which was frustrating.
Location
8.0
The resort is situated beautifully by the lake, which is definitely a highlight and adds charm to the overall experience.
Dining
5.0
The dining options were a disappointment; the restaurant had a nice appearance but the wait times and food quality were below expectations.
Facilities
6.0
The facilities include several pools and spas, which are nice; however, they felt more like a motel setup than a luxurious resort.
Godfrey
United Kingdom, November  2024
8.8/10

I had a wonderful time at this resort, with its tranquil lakeside setting providing a peaceful escape from the city. The suite was spacious and comfortable, making my stay even more enjoyable. While some decor felt a bit dated, it didn't take away from the overall experience. The dining was on the pricier side, but the quality and service made it worth it. However, being a bit further out from Rotorua's main attractions might not suit everyone.

Rooms
9.0
The suite was spacious with a comfortable sitting room and nice bedroom, featuring a king-size bed and lovely views over Lake Rotorua.
Service
9.0
The staff was really helpful and attentive, starting from the check-in process where they showed us around the facilities.
Location
9.0
Situated a few miles outside of Rotorua, the resort is right on the lake, which offered stunning views and numerous walking paths along the shore.
Dining
8.0
Dinner was a bit pricey, but the high quality and attentive service made it feel worth the splurge.
Facilities
9.0
The amenities were great, including Jacuzzis, a steam room, sauna, and a heated outdoor pool.
Aaron
United Kingdom, September  2024
5.0/10

While the hotel has clean and comfortable rooms, the overall experience was marred by poor service and unkempt facilities. The spa appointments were challenging to book, and both pools were not in great shape. However, I did enjoy a fantastic spa treatment that stood out as a positive highlight.

Rooms
7.0
The rooms were clean and comfortable, providing a decent place to rest.
Service
5.0
Service was disappointing; I struggled to reach the staff by phone and encountered difficulty booking a spa appointment.
Location
Dining
Facilities
5.0
The facilities were not well-maintained; both pools were dirty, and the spa needed attention. I would not recommend these if you're looking for a relaxing experience.
Rosie
United Kingdom, September  2024
5.2/10

My stay at this resort was mixed. While the location by the lake was beautiful and peaceful, the room fell short of expectations, lacking the described amenities. Service was spotty, requiring frequent requests for basic items, and the dining experience left much to be desired in terms of timing and food quality.

Rooms
5.0
The room I booked lacked the promised amenities, only featuring a shower instead of a spa bath and no separate dining area as advertised.
Service
5.0
Service was lacking as I had to repeatedly ask for basic items like mugs and towels, which was frustrating.
Location
8.0
The resort is nicely located right by the lake, providing a tranquil setting away from the hustle of Rotorua.
Dining
5.0
The dining experience was disappointing, with long wait times for food and small portions, though the quality was good.
Facilities
5.0
Facilities could use improvement, as the lack of sun beds and limited access to amenities made it feel less like a resort.
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