Wai Ora Lakeside Spa Resort, Rotorua
About the Resort
Wai Ora Lakeside Spa Resort is New Zealand's only Cultural Destination Spa Resort, located on the scenic lakeside of Rotorua. The resort's history is rooted in the land, originally part of a farm that has transitioned into a luxurious hotel and spa. It offers a unique blend of contemporary New Zealand culture with features like indigenous herbs in its cuisine and celebrated award-winning spa services. Recognized with several prestigious spa awards, the resort provides a tranquil experience with access to stunning natural surroundings.
Location
Situated just
Rooms
The resort offers 20 Deluxe Studio rooms and 10 Superior Suites, all with modern amenities and beautiful views of Lake Rotorua. Deluxe Studio rooms have covered courtyards that open onto the
Eat & Drink
Leisure & Business
The resort features the Wai Ora Spa, recognized as one of the best in New Zealand, offering a unique Water Experience with
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Getting around
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Facilities
General
- No smoking on site
- Parking
- Safe deposit box
- VIP check-in/ -out
- Concierge desk
- No pets allowed
- Rooms/ Facilities for disabled
- Security
- Luggage storage
- Lift
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Guest Parking
- Electric kettle
- Cookware/ Kitchen utensils
Services
- Shuttle service
- Room service
- Housekeeping
- Laundry
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Picnic area/ Tables
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's menu
- Children's pool
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Sun terrace
- Garden area
- Spa & wellness centre
- Sauna
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Body wraps
- Massage
- Open-air bath
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Heating
- Soundproofed rooms
- Sitting area
- Patio
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
Room decor
- Carpeted floor
Location
Reviews and Ratings
My stay at the resort was quite disappointing. While the spa treatment was lovely, the overall cleanliness and service left much to be desired. The empty pools and inadequate dining options really impacted our experience, especially with a toddler. I had hoped for a relaxing getaway, but constant maintenance issues detracted from that.
I had mixed feelings about my stay at this resort. While there were some positives like the comfortable bed and the plentiful amenities, I found the overall experience less than ideal. The location is lovely by the lake, but the service and dining could use significant improvements. The value for money doesn't quite match the expectations set by the hotel's presentation.
I had a wonderful time at this resort, with its tranquil lakeside setting providing a peaceful escape from the city. The suite was spacious and comfortable, making my stay even more enjoyable. While some decor felt a bit dated, it didn't take away from the overall experience. The dining was on the pricier side, but the quality and service made it worth it. However, being a bit further out from Rotorua's main attractions might not suit everyone.
While the hotel has clean and comfortable rooms, the overall experience was marred by poor service and unkempt facilities. The spa appointments were challenging to book, and both pools were not in great shape. However, I did enjoy a fantastic spa treatment that stood out as a positive highlight.
My stay at this resort was mixed. While the location by the lake was beautiful and peaceful, the room fell short of expectations, lacking the described amenities. Service was spotty, requiring frequent requests for basic items, and the dining experience left much to be desired in terms of timing and food quality.